An image of the Amazon Seller Central messaging center

Amazon Customer Messages Automation

Streamline Your Seller Central Messaging with AI

Automate Your Amazon Customer Support

Our AI-powered automation tool transforms how you handle customer messages in Amazon Seller Central. Using advanced AI and no-code workflows, we help you respond to inquiries faster, stay compliant with Amazon’s policies, and free up time for growing your business.

Meridian Trade AI messenger working

The Process

Our solution integrates with the Amazon’s Selling Partner API. When a customer sends a message, the system fetches it, processes it with AI to craft a polite and compliant response, and sends it back—or escalates it if needed. The entire process is seamless, secure, and customizable to your brand’s tone.

Why Choose Our Solution?

  • Save Time: Respond to customer messages in seconds, not hours.

  • Stay Compliant: Built-in guardrails ensure responses follow Amazon’s messaging rules.

  • Scale Effortlessly: Handle high message volumes without hiring extra staff.

  • Smart Escalation: Complex queries are flagged for human review.

Ready to Automate Your Customer Support?

Contact us today to set up your AI-powered messaging system or request a demo. Transform your Amazon Seller Central experience now!